Quality assurance specialists: ensuring product and service quality
Quality assurance specialists belong to the quality management unit of companies and check both processes and products according to specific methods. They ensure the compliance with the defined quality standards and contribute their expertise to help the company win and maintain the customers’ confidence by achieving high levels of product and service quality.
Which opportunities do quality assurance specialists have on the labour market?
Quality assurance specialists are highly in demand in companies from all economic sectors, especially in the pharmaceutical, automotive and food industry as well as in retail. A technician’s qualification or an academic degree in a technical field or a field related to business administration improve their chances. Get in touch with your personal contact person at Hays and learn more about your opportunities as a quality assurance specialist!
What are the tasks and responsibilities of quality assurance specialists?
Quality assurance specialists cover a broad range of different tasks. Their key task is to ensure a high level of product quality. Furthermore, they analyse and improve guidelines and work processes and thus guarantee efficient operations. The optimisation of communication processes, the definition of standards for products and services as well as the monitoring of the production processes also belong to their daily business. This leads to an early identification and elimination of potential risks which could have a negative impact on process and product quality.
Last but not least, quality assurance specialists are often responsible for the inspection of incoming goods and usually prepare initial sample inspection reports and 8D reports.
Checking the compliance of products and processes with defined quality standards
Analysis of guidelines and work processes
Definition of standards for products and services
Monitoring of production processes
Optimisation of individual work steps and processes
Preparation of 8D reports
Which hard skills and soft skills should quality assurance specialists have?
Quality assurance specialists require profound technical expertise and knowledge of business administration as well as strong analytical and conceptual skills. Moreover, they should have a good general understanding of corporate processes and be experienced in conducting audits.
They also require certain soft skills, such as excellent skills in communicating with customers and employees as well as a structured and solution-oriented way of working.
Good English skills
Experience in using Office, SAP and Lotus
Good argumentation skills
A confident appearance
What is the average salary of quality assurance specialists?
The starting salary amounts to about EUR 41,000 per year. Experienced quality assurance specialists, on the contrary, have an average annual salary of EUR 46,000 – with long-term experience, they may even earn up to between EUR 52,000 and EUR 61,000.
Find your ideal job as a quality assurance specialist – with Hays
As a quality assurance specialist, you have a job with a high level of responsibility and are sought-after in all economic sectors. You help companies ensure and improve their product and service quality standards.
We will be happy to support you in finding a suitable position as a quality assurance specialist that perfectly matches your qualifications. Learn more about the benefits of finding a job with Hays!