Internal Employee Advisor – Human Resources (all genders) (m/f/d)
About the company
- The assignment takes place at a leading international financial institution with more than 90,000 employees worldwide, a presence in 60 countries and over 1,200 locations, representing stability, international reach and excellent client service
Responsibilities
- Supporting employees and managers with HR-related inquiries via phone and in writing
- Advising on employee lifecycle processes and digital HR applications
- Recording, documenting and forwarding requests to relevant internal interfaces and specialist teams
- Working closely with internal partners and maintaining regular exchange within the team
- Handling inquiries and complaints, including research and case resolution
Profile
- Successfully completed commercial training or a university degree
- Strong customer and service orientation combined with a friendly, professional manner
- Fluent communication skills in Italian and Spanish, both written and spoken; additional languages are an advantage
- A structured, reliable and detail-oriented way of working
- Team spirit and an interest in open, respectful collaboration
Benefits
- Attractive remuneration based on the GVP collective agreement, complemented by additional non-tariff allowances
- Modern working environment in prestigious offices located in the heart of Frankfurt’s banking district with excellent public transport connections
- Strong work-life balance thanks to a flexible working model from Monday to Friday
- On-site canteen offering a wide variety of options for daily convenience
- Structured and individual onboarding to help you quickly feel confident both professionally and personally
- Digital time tracking – transparent, fair and straightforward
- Free access to external learning platforms, e.g. for soft skills, MS Office training or foreign languages
- Exclusive employee discounts through Corporate Benefits with numerous brands and providers
- Personal support from day one through a dedicated contact person
- Modern hardware and software enabling efficient and up-to-date ways of working
About Hays
With us, all doors are open to HR specialists in fields such as recruiting, HR management, personnel development, payroll or HR controlling.We will accompany you throughout the entire recruitment process and provide you with relevant additional information. Benefit from our extensive network and secure your access not only to public job offers, but also to positions that are not openly advertised. Moreover, you will receive detailed and prompt feedback from us.
Hays steht für Vielfalt und setzt sich aktiv für Chancengerechtigkeit und Teilhabe ein. Alle - unabhängig von Geschlecht, sexueller Orientierung, Behinderung, Alter, Herkunft sowie kultureller und religiöser Zugehörigkeit - erhalten bei uns die gleichen Möglichkeiten. Daher laden wir alle Menschen, besonders auch Menschen mit Behinderungen dazu ein, sich bei uns zu bewerben.
Staffing process for a permanent or temporary position
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We will review your application documents and carry out a detailed analysis of your professional qualification.
Contact at Hays
Bei Fragen zur Barrierefreiheit und Inklusion steht die folgende Anlaufstelle vertraulich zur Verfügung: inklusion-hpsg@hays.de.© Copyright Hays plc, . Das Wort HAYS, die H-Symbole, „Hays Working for your tomorrow" und „Powering the world of work" sowie damit verbundene Logos und Illustrationen sind eingetragene Markenzeichen der Hays PLC. Die H-Symbole sind Originaldesigns, die in vielen Ländern geschützt sind. Alle Rechte vorbehalten.